Refunds and Returns
Returns, Replacements and Refunds
We trust you will be completely satisfied with your order from us but appreciate that there may be a time when a part needs to be returned to us. Simply return the item in its original condition within 30 days of the order for a replacement or a refund.
If the returned item is in stock, we will issue a replacement to you.
If a replacement is not available, or you specifically require a refund, we will issue a refund. Items should, wherever possible, be returned in their original (or similarly robust) packaging with a completed Returns Form.
Please note, all parts correctly supplied and returned are subject to a restocking charge of 20% of the invoice value. Any warranty provided is non-transferable.
You can print off a Returns Form by clicking on ‘Download Returns Form’ below. Fill in the required fields and return it with your goods to:
Sales Support - Trent's DC
Charles Trent Ltd
1A Mannings Heath Road
Poole
Dorset
BH12 4NQ
For full details, please refer to our Terms And Conditions page here.